ORGANISATION

Working under the auspices of the Derby Covid Community Response Hub (DCCRH), a subgroup of the Derby Food Forum Network has been asked to facilitate the temporary distribution of food. The main
contact for this project is Paul Brookhouse (dffcc2020@gmail.com) and the project is organised as summarised below.

MANAGING DEMAND FOR FOOD

Existing food banks will have discretion to continue to support people they already know who are in
need.

The process for all “new” recipients of food is:

• Recipients must make their request for food to the Derby Covid Community Response Hub (DCCRH) via covidsupport@communityactionderby.org.uk or 01332640000 (choose option 5).
• A referral will then be passed from the hub to a Local Ward Coordinator, who will aim to call the recipient within 24 hours to discuss needs and logistics. This will be based on priority need (excluding weekends).
• The Local Ward Coordinator will then email the most convenient Local Food Distribution Hub with details of the people in need. There are 14 around the city.
• This information will include if the food needs to be delivered to the recipient’s house, or if the recipient will collect.
• If a recipient requires ongoing food parcels, then they will need to call the hub each time so that it can be seen if any circumstances have changed.

REFERRAL CRITERIA

The following is a summary of the provisional criteria that the DCCRH use when accepting a request for
food:

• Individuals who are on a reduced salary or become unemployed due to Covid19.
• Individuals who have applied for universal credit and are waiting for their appointment. Advanced payments are available once registered.
• Individuals who are self-isolating due to Covid19 symptoms and don’t have family/friend support or who are financially struggling.
• Low income families with children who normally have free school meals and do not have access to £25 per child voucher or who are still struggling.
• Vulnerable people due to mental health, severe learning difficulties or identified atrisk non health categories.
• Individuals who have no recourse to public funds and cannot access the existing emergency support on offer.

The criteria are constantly under review so watch this space for further updates.
It should be noted that people should not go to a food bank directly, since they need a referral from the
DCCRH.

VOLUNTEERS

Volunteers are also being co-ordinated through the Derby Covid Community Response Hub, who can be
contacted at covidsupport@communityactionderby.org.uk or 01332 640000.
Forms and guidance are available so that volunteers can be directed to a relevant role.

DONATING FOOD

We are advising those who wish to donate food as follows:

• If you have food that you wish to donate, but you know of family or friends or neighbours who need food, then please deliver to them safely to minimise social interaction and leaving your home.
• If you don’t know any of above then please contact your local food bank to see if you can donate directly to them.
• If you don’t know any local food bank then please contact covidsupport@communityactionderby.org.uk or 01332 640000 who will happily point you in the direction of your most local food bank.
• Or alternatively take your donation to the food donation collection point at the Fan Zone area of the car park of Derby County Football Stadium on Mondays and Thursdays between 10am to 2pm, starting on Thursday 16 April.

To minimise travelling, please note that food should only be dropped off here if the journey is part of an
existing shopping trip or on the way to/from work.

FINANCE

The majority of this project is being centrally funded. Any individual who would like to make a personal
donation to help purchase food should email Paul Brookhouse (at dffcc2020@gmail.com) with a number
to call them on to discuss.